How to Choose the Right Tile Installers Near You
Choosing the right tile installer is one of the most important decisions you’ll make when planning a renovation. A high-quality installation can transform your space and last for decades, while poor workmanship can quickly lead to cracks, uneven surfaces, and costly repairs. For homeowners in Chicago, the search often starts with “tile installers near me,” but not every contractor delivers the same level of skill, reliability, or service. Here are the five most important factors to consider when hiring a professional tile installer.
Experience and Proven Track Record
Tile installation is as much an art as it is a trade. Experienced contractors know how to handle every stage of the process – from preparing the subfloor and cutting tiles with precision to selecting the right adhesives and grouts for each type of material. In a city like Chicago, where homes range from historic bungalows and brownstones to brand-new high-rises, local experience matters even more. Older homes may have uneven floors or walls that require expert preparation, while modern condos often involve strict building codes and complex layouts.
A proven track record gives you confidence that your installer can manage these challenges. Ask how long the company has been in business, what types of projects they specialize in, and whether they’ve worked on properties similar to yours. Contractors with 10, 15, or even 25 years of experience have likely encountered – and solved – the exact issues your project might face. Companies like PM-Tile, with over two decades serving Chicago homeowners, show how experience translates into consistent quality and customer satisfaction.

References, Reviews, and Portfolio of Work
One of the best ways to evaluate a tile installer is by hearing from past customers. Ask the contractor for references and follow up with homeowners who’ve worked with them. Were they professional? Did they stay on schedule? Was communication clear from start to finish?
In addition to references, online reviews can provide valuable insights. Platforms like Google, Yelp, or Houzz often highlight common themes – if multiple clients mention clean workmanship, punctuality, or attention to detail, you can expect a similar experience. On the other hand, repeated complaints about delays or messy job sites should raise red flags.
Don’t rely on words alone – review the contractor’s portfolio. A strong portfolio should showcase a variety of completed projects, from kitchens and bathrooms to custom backsplashes and flooring. Pay close attention to details in the photos: straight grout lines, even spacing, and well-finished edges. These small details separate true professionals from average installers. PM-Tile, for example, highlights hundreds of completed bathrooms and kitchens across Chicago, proving their ability to consistently deliver top-quality results.
Certifications, Licensing, and Insurance
Tile installation may not always require a formal license in Illinois, but professional contractors go the extra mile to prove their expertise. Certifications such as Certified Tile Installer (CTI) or membership in the National Tile Contractors Association (NTCA) demonstrate a commitment to industry standards and ongoing training.
Even if a contractor doesn’t hold these certifications, always verify that they carry proper insurance. Liability insurance and workers’ compensation coverage protect you as the homeowner in case of accidents or damages during the project. A trustworthy company will provide this documentation without hesitation.
Professional credentials aren’t just about paperwork – they’re about peace of mind. When you hire an installer who invests in training, certification, and compliance, you’re choosing someone who takes pride in their craft. That’s one reason why so many Chicago homeowners turn to companies like PM-Tile, known for combining hands-on experience with a modern, professional approach.
Quality of Materials, Installation Methods, and Warranty
A flawless tile installation requires more than skill – it depends on using the right materials and methods. Ask potential installers about the products they plan to use, from adhesives and grout to sealants and underlayment. High-quality setting materials ensure that tiles stay secure and surfaces resist moisture, stains, and wear. In wet areas like showers or kitchens, proper waterproofing is essential.
Different materials also demand different techniques. Porcelain, ceramic, glass, and natural stone all behave differently during installation. A skilled contractor should explain how they’ll adapt their process to fit the material you’ve chosen. For example, marble requires sealing and careful cutting, while large-format porcelain tiles need specialized leveling systems to prevent uneven edges.
Equally important is the warranty. A reputable installer should stand behind their work with a written guarantee. Whether it’s one year or longer, a warranty shows that the company has confidence in its workmanship. PM-Tile, for instance, provides warranties on their installations, giving homeowners peace of mind that their investment is protected for years to come.

Why Choosing a Local Chicago Contractor Matters
While national franchises and out-of-town contractors may offer services, hiring a local Chicago company brings unique advantages. Local installers understand the quirks of the city’s housing, from century-old basements to new high-rise kitchens. They know which materials perform best in Chicago’s climate, where freezing winters and humid summers can affect tile performance, especially outdoors.
Local contractors also provide better responsiveness. If you need a quick adjustment or encounter an issue after installation, a nearby team can address it promptly. Beyond convenience, local businesses thrive on their reputation within the community. A company like PM-Tile, rooted in Chicago for more than 25 years, has earned trust by consistently delivering high-quality results for both residential and commercial projects. Choosing a local contractor not only ensures better service but also reinvests in your community.
Final Thoughts
Choosing the right tile installer doesn’t have to be overwhelming. Focus on five essentials: experience, references, certifications, quality of materials, and local expertise. When these boxes are checked, you can feel confident that your project will run smoothly and the results will last.
If you’re searching for trusted tile installers in Chicago, consider reaching out to PM-Tile. With decades of experience, a skilled team of professionals, and a reputation built on attention to detail, they’re a top choice for homeowners who want their tile project done right the first time.